Cincinnati VA Medical Center
Medication refills may be requested 24 hours a day 7 day a week:
Online using the Internet Fast and Easy
VA's My HealtheVet Program at www.myhealth.va.gov.
* Registered users can refill VA prescriptions online and view their prescription history.
Phone Fast and Easy 513-487-6606
An automated telephone refills system may be used by calling 513-487-6606.
You will need a touch-tone phone, your social security number, and prescription number(s) you wish to refill.
Medication refills may be requested by mailing the computer refill notice that came with your most recent fill. Your request will be filled through our Pharmacy mail-out program.
All Veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main Cincinnati VA Medical Center pharmacy window.
An automated refill line is available for all Cincinnati VA Medical Center patients. Please call 513-487-6606.
Option 1: Pharmacy Automated Refill Line
Option 2: Speak to Pharmacy Representative
Option 3: Leave message for Medication refill only
1. After you have dialed the number, wait for the automated attendant to answer.
2. Enter your entire social security number, and then press the # key. Wait for an answer.
3. Press 2, and then wait for an answer.
4. Press 1, and then wait for an answer.
5. Enter the prescription number, then press the # key. Wait for an answer.
6. To refill additional prescriptions, press 1 and repeat the process.
If you are using the automated refill line, all refills should be ordered at least two weeks prior to when the refill is due to insure prompt processing and delivery time.
We do not automatically refill prescriptions.
A medication prescription is void after one year no matter the number of refills remaining. Controlled substances refills are void after six months from date of issue. Certain controlled substances (Schedule II - for example: Percocet, Morphine), require a new written prescription for each refill. New prescriptions may be picked up at the pharmacy or mailed to your home.
Please visit My HealtheVet for information about any prescription you may be taking. You can also visit the VA National Formulary web site for drug information.
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday- Sunday 8:00 a.m.- 4:30 p.m.
Limited to Emergency Room patients and Discharge patients only.
Inpatient Pharmacy (inpatient hospitalized Veterans only)
Open 24 hours a day, 7 days a week, 365 days a year.
Opiate Substitution Program
Daily dosing from 5-8 a.m. and 1-2 p.m.
Patients seen in the Emergency Room
Monday – Friday 6:00 p.m. to 8:00 a.m.
Saturday –Sunday 4:30 p.m. to 8:00 a.m.
May fill prescriptions in the inpatient pharmacy. However, only a limited amount will be given of any maintenance medications.
Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 5:00 p.m.
Fort Thomas CLC Pharmacy
Monday - Friday 8:30 a.m. - 5:00 p.m.
If you have a question about your medication and need to speak to someone in the pharmacy, please call 513-475-6606 (option 2 to speak to someone).
If you have appointments with one of our clinical pharmacists as part of your outpatient care, that pharmacist may give you a card with his/her direct phone number so that you can contact him/her as needed.
To reschedule or cancel an appointment:
please call the Easy Cancellation Center at 513-475-6468.
3200 Vine Street
Cincinnati, OH 45220
Hours of Operation
Outpatient, Monday - Friday 8 am - 6 pm, Saturday - Sunday 8 am - 4:30 pm
Inpatient Pharmacy, Open 24 hrs