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Cincinnati VA Medical Center

 

LGBT Patient Centered Care

The Cincinnati VAMC is committed to providing top quality care to all Veterans including lesbian, gay, bisexual, and transgender (LGBT) Veterans.

We recognize that diverse populations have distinctive needs, and are training our staff in culturally and clinically-competent care for LGBT Veterans. We are focused on providing the most respectful health care environment possible. The Cincinnati VAMC embraces the national  policies that guarantee access for LGBT Veterans in the southwest Ohio area.

LGBT Veteran Health Care Fact Sheets
These fact sheets communicate to Veterans important information about their unique health risks and relevant services offered by VA.
Download the appropriate fact sheet below.

Transgender Male Health Care Fact Sheet (771 KB, PDF)
Transgender Female Health Care Fact Sheet (747 KB, PDF)
Gay and Bisexual Male Health Care Fact Sheet (751 KB, PDF)
Lesbian and Bisexual Female Health Care Fact Sheet (791 KB, PDF)

2018 LGBTQ Healthcare Equality Leader Heathcare Equality Index

Non-Discrimination

Our Patient Non-Discrimination Policy has specific language that prohibits discrimination based on  sexual orientation or gender identity (actual and perceived). 

Visitation

The Cincinnati VAMC Visitation Policy allows for a same-sex partner, family member, friend, or other individual to be present with the patient for emotional support during the course of their stay. Same-sex partners are recognized as the patient’s family, even if the  partners are not legally married. 

Cincinnati VAMC Definition of “Family”

The Cincinnati VAMC adopts the definition of “family” put forth by the Human Rights Campaign’s National Healthcare Equality Index. “Family” refers to any person(s) who plays a significant role in an individual’s life. This may include individual(s) not legally related to the individual. Members of “family” include spouses, domestic partners, and both different-sex and same-sex significant others.

Advanced Directives

Patients may designate any person as a decision-maker for care should you become unable to make these decisions yourself. This includes designating a same-sex partner as a surrogate decision maker. Advanced Directive agents are chosen by the Veteran and do not need to be biologically related.  Please inform staff if you desire to create an Advance Directive.

Documentation in Medical Records

The Cincinnati VAMC maintains the confidentiality of information about sexual orientation and sexual behavior, as it does with all other private health information.  We encourage you to inform your Healthcare provider of your sexual orientation/gender identity so appropriate care can be provided.  

Changing Your Name and/or Sex in Your Medical Record

Your name in the medical record will reflect your legal name. The sex in your medical record should reflect your self-identified gender. You have the right to request that name and sex are updated as appropriate. There are established procedures for changing your name and sex with the VA Privacy Officer. If you would like a copy of the fact sheet on how to change your name and/or sex in CPRS, please let your health care provider know so they can obtain a copy for you.

Concerns and/or Complaints

If you feel you are not being provided with compassionate care at the Cincinnati VAMC, we encourage you to make your concerns known to your Provider and/or a Patient Advocate.  If you would like a copy of the Memo on processing EEO complaints based on Sexual Orientation, please inform a Patient Advocate who can a copy for you.

If you have any questions or concerns that are not about a specific Service Line, please contact LGBT Special Emphasis Program Manager 513-475-6880 or contact one of our Patient Advocates at (216) 791-3800 Ext. 1700.

Helpful Links for LGBT Veterans

LGBT Veteran Resources*

National Resources for Transgender Veterans*

LGBT Health Resources*

 * Links will take you outside of the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked Websites. The link will open in a new window.

 

Contact

Confidential Referrals for Medical & Mental Health
LGBT Special Emphasis Program (SEP) Manager
513-475-6880

Confidential Referrals for Medical & Mental Health
LGBT Veteran Care Coordinator
513-861-3100 Ext. 5412

Stacia Cavill, Rating Specialist and LGBT Program
Cleveland VA Regional Office
stacia.cavill@va.gov